Terms and Conditions of Use

Please read these Terms of Use carefully (including our Security & Privacy Policy  before using our website www.balticfresh.com, and our Services, so that you are aware of your legal rights and obligations with respect to Balticfresh.com.

By accessing this Site and using the Services, you hereby agree:

that you have read and agree to be legally bound by these Terms of Use (including our Security & Privacy Policy) 

that you are the user of the Site and Services and are 18 years or above.  Alcohol listings on the Site and Services are intended for those who are 18 years or above, and may only be purchased by those who are 18 years and above.

We provide a platform for certain products or services from merchants who have chosen to market their products and services through our website («Merchants»). We also provide a service to deliver the products to You. 

We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses, or their products or services offered on our or their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any product or service description provided by Merchants and any other third parties. You should carefully review the privacy statements and other conditions of use available on Merchants’ and/or other third party sites.

If you do not accept these Terms of Use, please leave the Site and discontinue use of the Services.

BalticFresh may at any time vary or amend these Terms of Use by posting the amended Terms of Use on the Site. Any use of the Site and Services after the amendment of these Terms of Use is deemed acceptance of the amended Terms of Use by you.  If you do not agree to the amended Terms of Use, you have the right to stop using the Site and Services.


You agree not to reproduce, copy, modify, adapt, translate, publish, display, transmit, distribute, sell, trade, use or use for commercial or other purposes, any part or any access to:

Any service;


Any materials, information, news, ads, lists, prices, data, input, text, songs, audio, video, images, graphics, blogs, forums, bulletin boards, broadcasts, comments, suggestions, ideas and other content;

Except where permitted, with the prior written consent of BalticFresh or, unless expressly permitted by these Terms of Use.

You can not hack, interfere, disrupt, disconnect, overload or otherwise interfere with the proper operation of the Site, the Services or our servers, which include, but are not limited to denial of service attacks, fakes, snorts, spamming, reverse engineering or Reprogramming;

Disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this Site;

Disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or

Contains hyper-links to other sites that contain content that falls within the descriptions set forth above;

You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the Site which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; cause annoyance to other users; infringe upon the rights of any other person’s propriety rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of or accessed throughout the Site;

If you become involved in any violation of system security, we reserve the right to release your account details to system administrators at other sites and/or law enforcement authorities in order to assist them in resolving security incidents. We reserve the right to investigate suspected violations of these Terms of Use;

We reserve the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use;

We reserve the right to monitor use of this Site to determine compliance with these Terms of Use, as well the right to remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your Submissions. You acknowledge and agree that neither BalticFresh nor any third party that provides Content to BalticFresh will assume or have any liability for any action or inaction by BalticFresh or such third party with respect to any Submission.

You agree to hold harmless BalticFresh from any claims resulting from any action we take during or as a result of our investigations and/or from any actions taken as a consequence of investigations by either company or law enforcement authorities.


Information you provide

You may not post, send, submit, publish, or transmit in connection with this site any material that:

You do not have the right to post, including proprietary material of any third party;

Infringes any intellectual property or other right of any entity or person, including violating anyone's copyrights or trademarks or their rights of publicity.

Does not pertain directly to this site

Violates any law or may be considered to violate any law;

Advocates illegal activity or discusses an intent to commit an illegal act;

Is vulgar, obscene, pornographic, or indecent;

Threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;

Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;

Impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;

Advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site.


In the event you submit any content, remarks, suggestions, ideas, graphics, or other information to us through this Site (a «Submission»), you hereby grant us a royalty-free, perpetual, irrevocable, worldwide, non exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all Submissions and to incorporate any Submission in other works in any form, media, or technology now known or later developed. We will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future BalticFresh operations.

Your purchases

You may purchase items through our Website by using the «Shopping Cart» function. Products or services you purchase through our Site are offers you purchase from participating Merchants through our Service. Merchants are solely responsible for providing products or services to you, and for any and all injuries, illnesses, damages, claims, liabilities and costs you may suffer, directly or indirectly, in full or in part, related to or arising out of your use of the products or services. You waive and release BalticFresh and its subsidiaries, affiliates, partners, officers, directors, employees and agents from any liabilities arising from or related to any act or omission of a Merchant in connection with the products or services the Merchant provides.

By purchasing a product or service from this Site, you agree to these Terms of Use and any additional terms related to the products or services provided to you at or prior to the time of your purchase.

Product information and description

The appearance of the actual product may be slightly different from the one in the picture. Items that you receive may come in a different package and look different in shape. While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Website. The product information provided in the online store is generic and therefore not identical to the information on the product packagingWe recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Balticfresh.com assumes no liability for inaccuracies or misstatements about products.

Links to merchants' and third party sites

This Site includes links to sites of Merchants and other businesses or individuals that sell or offer to sell various products depicted on this Site. You understand that these products are not sold by BalticFresh and that BalticFresh is not and will not be involved in any transaction between you and these businesses or individuals.

We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses, or their products or services offered on our or their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any product or service description provided by Merchants and any other third parties. You should carefully review the privacy statements and other conditions of use available on Merchants’ and/or other third party sites.

Restrictions on use

You may use this Site for purposes expressly permitted by this Site. You may not use this Site for any other purpose, including any commercial purpose, without our express prior written consent. For example, you may not (and may not authorize any other party to) (i) co brand this Site, or (ii) frame this Site, or (iii) hyper-link to this Site, without the express prior written permission of an authorized representative of BalticFresh. For purposes of these Terms of Use, «co branding» means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this Site or content accessible within this Site. You agree to cooperate with BalticFresh in causing any unauthorized co-branding, framing or hyper-linking immediately to cease.

The material and content accessible from this Site, and any other website owned, operated, licensed, or controlled by Company (the «Content») is the proprietary information of Company or the party that provided the Content to Company, and Company or the party that provided the Content to Company retains all right, title, and interest in the Content. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of Company, except that you may print out a copy of the Content solely for your personal use. In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content. Modification or use of the Content except as expressly provided in these Terms of Use violates Company’s intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this Site.


Trademarks, service marks, and logos appearing in this site are the property of Company or the party that provided the trademarks, service marks, and logos to Company. Company and any party that provided trademarks, service marks, and logos to Company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this site. Trademarks, service marks, and logos appearing in content submitted by users of our site are the property of their respective owners.

Depiction of colors and textures

Due to certain technical limitations beyond our control, certain colors and textures may not display on computer screens accurately. Accordingly, we cannot be guarantee that the color or texture displayed on your computer screen is accurate.


You understand that Balticfresh cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this Site for the reconstruction of any lost data. Balticfresh does not assume any responsibility or risk for your use of the Internet.

The Content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by Company. Investors, borrowers, and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own professional judgment. Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.


Balticfresh is not responsible for weather related damage. Common carriers do not provide climate control over shipments. The purchaser assumes all risk brought on by the weather during shipment. Damage related to the weather and climate during shipment is not the responsibility of Balticfresh nor the common carrier. Please do not place sensitive orders when extreme hot or cold weather is expected.

Limitation on liability

Company, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages, even if company has been advised of the possibility of such damages. In no event will the collective liability of company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of $100 or the amount you have paid to company for use of the service.

Account information

Any passwords used for this Site are for individual use only.

You agree not to:

share or permit others to use your Account or Password; or

assign or transfer your Account to any other person or entity.

You shall be responsible for all communications and online activity transmitted or conducted through the use of your Account. BalticFresh shall have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account.  If you are aware of any actual or suspected unauthorised use of your Account, or loss, theft, or unauthorised disclosure of your Password, please promptly notify us at: help@balticfresh.com.

You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.


Delivery areas

Currently, BalticFresh is delivered in dedicated areas of Asia.


All orders made by you are considered to be a proposal made by you to purchase the selected products and the quantity specified in your order, in accordance with these Terms of Use. All orders must be approved by BalticFresh. Processing payment for an order does not in itself mean acceptance of a BalticFresh order provided that if an order for any products is rejected or canceled by BalticFresh, any payment made to such an order will be canceled or returned by BalticFresh.

All orders  are specifically for personal use and consumption for up to 20 kg purchases, in each order and for anything above, it is suggested to make a fresh new purchase. For wholesale purchase, kindly email to us at help@balticfresh.com. Postal charges as low at 3.20 euro per kg  based on 20 kg calculation.

Product information, price and payment

BalticFresh makes every effort to provide you with accurate and up-to-date information on prices, products and promotional materials. However, sometimes errors can occur, and we do not guarantee the accuracy, reliability, timeliness, error-freeness, update or completeness of information about prices, images or other provided products or advertising information. You agree that BalticFreshis not responsible for any errors in pricing and product or advertising information listed on our website, in the application or through our Services. The price you must pay should be based on our prevailing selling price when we receive your order, which may or may not be correctly reflected on the Site.

If the actual price of any product ordered is higher than that reflected on the Site, we will notify you and you will be given the opportunity to confirm or cancel your purchase of such goods based on the correct price.

Product prices may change from time to time, and any promotional discounts or offers may also be withdrawn at any time without prior notice.

Payment for all orders must be made in Euro.

We accept payment only for MasterCard, Visa and PayPal orders. Do not forget that PayPal currently accepts MasterCard, Visa, American Express and Discover cards, and credit / debit cards and payment methods accepted by PayPal can be changed. BalticFresh can not accept paper checks, food coupons or third-party coupons.

By placing your order, you authorize us to transmit information or receive information about you from third parties from time to time, and this may include checks including your debit or credit card number or credit reports to verify your identity. Credit card to get permission to authorize a credit card to protect you and us from fraud, and also allow us to arrange the delivery of your order to your designated delivery address.

Promotions, voucher codes and other privileges and programmes

From time to time BalticFresh may run promotions, contests, surveys, privileges and other programmes, subject to additional terms and conditions, which can be found on the Site and are hereby incorporated by reference into these Terms of Use.

Promotions, contests, privileges, and programmes are only valid for the time period specified by BalticFresh and while stocks last basis. No compensation or cash will be offered in the event that a promotion is no longer in stock.

The following terms shall apply to the use of credits, vouchers, coupons and codes (“Voucher Codes”):

Each Voucher Code is only eligible for a single use and is only valid for the time period specified by BalticFresh.

Voucher Codes may only be redeemed by purchasing certain products from BalticFresh during the applicable validity period. Unless otherwise stated, Voucher Codes do not apply to the following:

delivery charges.

Use of any Voucher Code must be indicated at the time of checkout, and all information required by BalticFresh must be provided.  No retroactive use of the Voucher Code is permitted;

Voucher Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, including but not limited to discounted sale items, unless otherwise stated;

A minimum spend may be required before use of the Voucher Code is permitted;

Voucher Codes cannot be refunded, redeemed or exchanged for cash;

Resale, transfer and sharing of Voucher Codes are strictly prohibited.  In spite of the above, gift vouchers, if offered by BalticFresh, may be purchased by you and given to others;

No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Voucher Codes is allowed;

Voucher Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used;

BalticFresh reserves the right to verify the validity of any Voucher Code and to declare null and void and charge full price for items purchased, any Voucher Code that in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.

Where any free gift is offered as part of a promotion, the free gift is offered on a “first come first serve” basis and while stocks last basis. No cash or credit will be offered in lieu of the gift.

Where you are permitted to return any product to BalticFresh for a refund/credit and such product was originally purchased under a promotion or discount, you will only be refunded the amount that you originally paid for such product.  Where the promotion or discount had applied to the entire order, we will refund you the selling price of the returned product less the promotion or discount applied to the returned product on a pro-rata basis.  Further, any free promotional gift given with an order must also be returned if you are returning the products to which the gift related. BalticFresh may charge the delivery fee and/or the full value of the order without the promotion.

BalticFresh decision on all matters relating to promotions, discounts, Voucher Codes and other privileges is final and binding.

BalticFresh reserves the right to discontinue any promotion, discount, Voucher Code programme, contest, privileges or programme at any time without notice or liability.


You agree to indemnify and hold Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (the «Indemnified Parties») harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys' fees of the Indemnified Parties in connection therewith. You also agree to indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.


These Terms of Use will be governed and interpreted pursuant to the laws of European Union Council of Interactive Rights, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in Europe Union in connection with any dispute between you and Company arising out of these Terms of Use or pertaining to the subject matter hereof. The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the courts in Europe Union. If any part of these Terms of Use is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. These Terms of Use constitute the entire agreement among the parties relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this Site will govern the items to which they pertain. We may revise these Terms of Use at any time by updating this posting. Your use of this Site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these terms of use regularly.

Your use of this Site is at your own risk. The content is provided «as is» and without warranties of any kind, either expressed or implied. Company disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. Company does not warrant that the functions or content contained in this Site will be uninterrupted or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or other harmful components. Company does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and Company may make changes or improvements at any time. You, and not Company, assume the entire cost of all necessary servicing, repair or correction in the event of any loss or damage arising from the use of this Site or its content. Company makes no warranties that your use of the content will not infringe the rights of others and assumes no liability or responsibility for errors or omissions in such content.

All of the information in this Site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this Site, and we do not undertake any obligation to update such information after it is posted or to remove such information from this Site if it is not, or is no longer, accurate or complete.

Currency Exchange : Our Website implements euro as the official currency and the rate of conversion may varies from time to time.

Last updated: March 1, 2019.