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Delivery Information
After payment your order is processed within 24 hours and the delivery time is from 3 to 7 working days, depending on the postal service. We may also delay a shipment due to inclement weather.
When shipping perishable foods, depending on the items purchased, we may add ice gel packs and use an insulated shipping container at an additional cost. Ice packs cost 2 Euro and insulated shipping containers cost 5 euro (total cost 7 euro). These additional costs will be added to your bill. Your order CANNOT be shipped without this payment.
Most orders ship within 24 hours.
At BalticFresh has engaged an international Postal company such as DHL and International Post Union to deliver the order to your doorstep.
Yes, if requested, but residential address must be indicated. Office address as an option.
Delivery Charges
0 kg-5 kg = 12 euro
5 kg-6 kg=15 euro
6 kg-7 kg =18 euro
8 kg= 21 euro
9 kg= 24 euro
10 kg= 27 euro
11 kg= 30 euro
12 kg= 33 euro
13 kg= 36 euro
14 kg= 39 euro
15 kg= 42 euro
16 kg= 45 euro
17 kg= 48 euro
All orders are specifically for personal use. For wholesale purchase above S$400, local GST is applicable. For more information for bigger quantity, kindly contact at help@balticfresh.com.
You can change your delivery address. In order to do so, go to 'My Orders' and click on 'Amend Address'.
To check your order status:
Login to the website:
Click to Your Account. Then select Order History.
Look under the Status column. Your order should be in one of the following statuses:
PENDING: Your order has been received.
PROCESSING: Your order is processing.
SHIPPING: Your order is in final processing before shipment.
COMPLETE: Your order has shipped.
CANCELED: Your order has been canceled.
VOIDED: Your order has been voided.
If your shipment has a tracking number, we will include it in the email that you received when your order was shipped. If you did not receive your shipping confirmation email then you can also track your order from your account in website.
Click on Your name on the navigation bar. Then select Order History. Click on View. Look under the Comment column, there should be your tracking number.